Effective Date: April 25, 2025

Welcome to Citadel Partners Home Buyers ("we," "us," or "our"), a Chicago-based real estate wholesaler. These Terms and Conditions ("Terms") govern your use of our website, services, and any interactions with us, including inquiries, property submissions, or transactions related to our real estate wholesaling services. By accessing our website or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Provided

Citadel Partners Home Buyers specializes in real estate wholesaling, which involves evaluating properties, making cash offers, and facilitating transactions by assigning contracts to third-party buyers or investors. Our services include, but are not limited to:

Assessing properties submitted by owners or representatives.Providing non-binding cash offers or proposals.Coordinating with third parties to complete property transactions.

We are not real estate brokers or agents unless explicitly stated. Our services do not constitute legal, financial, or tax advice.

2. Eligibility

To use our services, you must:

Be at least 18 years old.Have the legal authority to enter into agreements regarding any property you submit or transaction you pursue.Provide accurate, complete, and truthful information when interacting with us.

3. User Responsibilities

You agree to:

Provide accurate and up-to-date information about yourself and any property submitted for evaluation, including ownership status, condition, and financial details.Ensure you have the legal right to sell or represent the property.Respond promptly to communications from us to facilitate the evaluation or transaction process.Comply with all applicable laws, regulations, and third-party agreements (e.g., mortgage or lien obligations) related to your property.

You are solely responsible for any consequences arising from inaccurate or incomplete information provided to us.

4. Property Submission and Evaluation

When you submit a property for consideration:

You grant us permission to evaluate the property, access public records, and contact third parties (e.g., title companies) to verify ownership or property details.Any offers or proposals we provide are non-binding and subject to change until a formal agreement is executed.We are not obligated to make an offer or proceed with a transaction for any submitted property.You acknowledge that we may assign any contract or agreement to a third-party buyer or investor as part of our wholesaling process.

5. No Guarantee of Transaction

Our services do not guarantee:

That we will make an offer on your property.That a transaction will be completed.Specific financial outcomes or timelines for any transaction.

All offers and transactions are subject to due diligence, market conditions, and third-party approval.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is owned by or licensed to Citadel Partners Home Buyers and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.

7. User Conduct

You agree not to:

Use our website or services for any unlawful, fraudulent, or unauthorized purpose.Submit false or misleading information about yourself or a property.Interfere with or disrupt the functionality of our website or services.Attempt to access or collect data from our systems without authorization.

8. Limitation of Liability

To the fullest extent permitted by law:

Our services are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to financial losses, property disputes, or transaction failures.We are not responsible for the actions or omissions of third parties, including buyers, investors, or service providers involved in a transaction.

9. Indemnification

You agree to indemnify, defend, and hold harmless Citadel Partners Home Buyers, its officers, employees, and affiliates from any claims, losses, liabilities, or expenses (including legal fees) arising from:

Your use of our services or website.Your violation of these Terms.Any inaccurate or misleading information you provide.Any dispute related to a property you submit or transaction you pursue.

10. Termination

We reserve the right to suspend or terminate your access to our services or website at our discretion, with or without notice, for any reason, including violation of these Terms or suspected fraudulent activity.

11. Use Case Description

Citadel Partners LLC sends both customer support and promotional messages to users who interact with the website https://cphomesbuyer.com chat widget. Customer care messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry. Promotional messages may include special offers, discounts, event promotions, and service announcements. Each message type requires separate, explicit consent collected through independent checkboxes in the chat widget. Marketing consent is not combined with transactional consent, and neither is shared with third parties.

12. How do Contacts Opt-in to Messages?

LeadConnector is the ISV for Citadel Partners LLC. LeadConnector owns and maintains the widget and opt-in flow for Citadel Partners LLC. Users visit the Citadel Partners LLC website https://cphomesbuyer.com/ and interact with the chat widget. During this interaction, users may voluntarily provide their mobile phone number and independently select one or both consent checkboxes - one to receive customer care messages related to their inquiries, and one to receive promotional messages from Citadel Partners LLC. Each checkbox represents a separate and distinct consent. Users may opt into either or both message types. Consent is collected directly by Citadel Partners LLC and is not shared with affiliates or third parties.

13. Opt-in Message

You've opted in to receive messages from Citadel Partners LLC. You may get customer care and/or promotional messages. Msg frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help.

14. Sample Message #1

Hi! This is Citadel Partners LLC. We received your recent inquiry and a team member will follow up shortly. Reply STOP to unsubscribe.

14. Sample Message #2

Hello from Citadel Partners LLC. We're excited to share a new promotion available for a limited time. Reply STOP to unsubscribe. Message and data rates may apply.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising from these Terms or our services shall be resolved through negotiation in good faith. If negotiation fails, disputes shall be submitted to binding arbitration in Chicago, Illinois, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Terms on our website with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.

17. Contact Us

If you have questions or concerns about these Terms, please contact us at:

Citadel Partners Home Buyers

Address: Chicago, IL 60610
Phone: (773)208-6242

Email: [email protected]

18. SMS/Text Messaging Terms

By providing your phone number and opting in through our website forms, verbal consent, or other means, you agree to receive SMS/text messages from Citadel Partners Home Buyers ("Program") related to your property inquiry, offer status, and appointment reminders.

Consent is not a condition of purchase. Message and data rates may apply.

Message frequency varies based on your interactions with us (e.g., inquiry follow-ups, appointment reminders).

Opt-out: You can cancel the SMS service at any time by texting "STOP". After you send "STOP," we will send you an SMS confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will start sending SMS messages to you again.

Help: If you are experiencing issues, you can reply with the keyword HELP for more assistance, or contact us directly at (773) 208-6242.

Carriers are not liable for delayed or undelivered messages.

Carriers such as AT&T, Verizon, T-Mobile, and others are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy

19. Miscellaneous

Entire Agreement:

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Citadel Partners Home Buyers regarding your use of our services.

Severability:

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No Waiver:

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.