Effective Date: April 25, 2025

Citadel Partners Home Buyers ("we," "us," or "our"), a Chicago-based real estate wholesaler, is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, phone calls, emails, or other communications. By engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: Name, email address, phone number, mailing address, or other contact details you provide when you inquire about our services, submit a property for consideration, or communicate with us.Property Information: Details about properties you own or are interested in selling, such as address, condition, ownership status, or mortgage details.Financial Information: Information related to property transactions, such as loan balances or financial documents, if provided during the wholesaling process.Identification Information: In some cases, we may collect government-issued identification or other verification details to confirm your identity or property ownership.

b. Non-Personal Information

Website Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site, collected through cookies or similar technologies.Analytics Data: Aggregated data about user behavior on our website or marketing campaigns, used to improve our services.

c. Information from Third Parties

We may receive information about you from public records, real estate databases, or third-party partners (e.g., marketing platforms or lead generation services) to assist in identifying potential properties or clients.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you fill out forms on our website, call or email us, or provide documents during the property evaluation or transaction process.Automatically: Through cookies, web beacons, or similar technologies when you visit our website.From Third Parties: Via public records, real estate platforms, or marketing partners who provide us with lead information.

3. How We Use Your Information

We use your information to:

Provide and improve our real estate wholesaling services, including evaluating properties, making offers, and facilitating transactions.Communicate with you about your property, our services, or related inquiries.Market our services to you, including sending promotional emails or advertisements (you may opt out at any time).Analyze website usage and marketing performance to enhance user experience and business operations.Comply with legal obligations, such as verifying property ownership or responding to legal requests.Prevent fraud or unauthorized activity.

4. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist with our operations, such as website hosting, marketing, or transaction processing, under strict confidentiality agreements.Business Partners: Real estate investors, buyers, or other partners involved in the wholesaling process, but only to the extent necessary to facilitate a transaction.Legal Authorities: If required by law, regulation, or legal process, or to protect our rights, property, or safety.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track usage, and deliver targeted advertisements. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

6. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Your Choices and Rights

You have the following rights regarding your information:

Access and Update: You may request access to or updates to your personal information by contacting us.Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.Cookies: You can disable cookies through your browser settings.Do Not Track: Our website does not currently respond to "Do Not Track" signals.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at:

Citadel Partners Home Buyers

Address: Chicago, IL 60610
Phone: (872)331-4441

Email: [email protected]

12. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to, deletion of, or information about the categories of personal information we collect, use, or share. To exercise these rights, contact us using the information above.

By using our services or website, you acknowledge that you have read and understood this Privacy Policy.